Auckland Psychotherapy Services complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.
We only collect personal information about you from you, when you provide that personal information to us, including via the website and any related service, through any contact with us (eg. telephone call or email) to make an enquiry about our services.
We do not collect information from any third parties that have not been authorised by you.
We will only use your personal information:
- to respond to communications from you regarding use of our services
- for any other purpose authorised by you or the Act.
We will not disclose your personal information to any person or group outside of the Auckland Psychotherapy Services provider network, apart from:
- any other person authorised by the Act or another law (eg. a law enforcement agency)
- any other person authorised by you.
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction.
If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction. If you want to exercise either of the above rights, email us at info@aucklandtherapy.com. Your email should provide evidence of who you are and set out the details of your request (eg. the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.